We have 35 years of experience providing services and support, utilising hardware and software, both local and cloud based, in SMB environments. We have worked with businesses in many sectors; working from home, based in a single office or spread throughout the country on 30 sites. We aim to be technically skilled whilst remaining friendly and approachable. In dire circumstances we have, and will, work around the clock to get you up and running again.

That said, keeping systems running and fixing them when they break, in a timely manner, is important. But maximising the benefit of IT in your business is about much more than this.

Successful use of IT requires an understanding of your business and what you want to achieve. This is something that can only be developed over time and is why our business model is focussed on having a limited number of customers that we work with over a long period of time, in most cases, decades. We have only been able to achieve this by delivering what businesses want and need and developing a high level of trust based on how we work and what we deliver.

Having run our own successful company for 35 years, we understand the needs and constraints of running a small business. We aren’t in business to ‘sell’ you something. We genuinely want to be seen as part of your own company, helping you succeed. If you want a company that you just ring up when something is broken, we aren’t that company. Our satisfaction comes from being ‘part of the team’ and helping you be successful.

So, what can we offer in addition to the traditional implementation and support functions? What we aim to do, by getting to know your business, is offer proactive advice on the best solutions and the best IT practices and procedures. In this way, you will be making the most cost-effective decisions while using IT in a beneficial and safe manner.

It is not cost effective for a small business to build, train and retain an IT department with enough depth of knowledge and experience to meet modern requirements. We aim to give you access to that type of service at a much reduced cost of doing it yourself, leaving you to concentrate on what you do best, your core business.